Connect with Our Department Specialists
Whether you are enquiring about a new office photocopier rental, requesting technician dispatch for scheduled maintenance, or coordinating account billing, our team is directly accessible via phone, WhatsApp, and email.
Direct Department Communication Channels
Reach the appropriate team directly to avoid routing delays and get fast resolution.
Sales & Solutions Desk
For new photocopier rental, long-term commercial leasing, machine purchase quotes, and hardware suitability recommendations.
Customer Support Helpdesk
For active contract customers requiring technician dispatch, preventative maintenance scheduling, and troubleshooting.
Accounts & Administration
For monthly meter reading submissions, invoice enquiries, contract renewals, and account documentation.
Billing & Finance
For payment remittance advice, Statement of Accounts (SOA), official receipts, and tax documentation.
Petaling Jaya Operations Center
Our central administrative headquarters, technical staging center, and spare parts warehouse.
MACROMAC CORPORATION (M) SDN BHD
43-45, Jalan PJS 1/48
Taman Petaling Utama
46150 Petaling Jaya, Selangor
Malaysia
Registration: 200001032675 (535282-H)
Facility Scope: Corporate administration, sales consultation, technical workshop, equipment refurbishment, and central consumable warehousing.
Operating Hours: Office hours and appointment times can be confirmed directly by calling our office desk prior to visiting.
What Information to Prepare Before Calling
Having these simple details ready helps our specialists answer your request accurately and quickly.
For Sales & Rental Quotes
- Your office location (town, building type, elevator vs. walk-up staircase)
- Estimated monthly print volume (black-and-white vs. color pages)
- Required paper sizes (standard A4 or combined A4 & A3 cassettes)
- Preferred arrangement (short/flexible rental, multi-year lease, or outright purchase)
For Technical Support & Repairs
- Photocopier brand and model number (e.g. Konica Minolta bizhub C250i)
- Machine serial number (located on the rear or side barcode sticker)
- Exact error code displayed on the touchscreen (if applicable)
- Summary of symptom (e.g. paper feed jam, streak on drum, network drop)
For Consumable & Toner Reorders
- Photocopier model number
- Specific toner color needed (Black, Cyan, Magenta, or Yellow)
- Current company contract or customer reference number
- Delivery floor access and on-site contact person
Start a Conversation with MACROMAC
Tell our sales team about your office print needs or submit your quote requirements online.
Office Phone: +603-7781 7877 • HQ: 43-45, Jalan PJS 1/48, Taman Petaling Utama, 46150 Petaling Jaya, Selangor